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DESCRIPTION
40 slide deck providing an overview of the Agile suite of Methodologies (XP, Scrum), an overview of ITIL Problem Management, and moving on to show how to create an Scrum Burn-Down Chart from Excel, and apply it to ITIL Problem Management.
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Source: Best Practices in Agile, Problem Management PowerPoint Slides: Using an Agile Burn-Down Chart for ITIL Problem Management PowerPoint (PPTX) Presentation, Dartview Consulting
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Agile Scrum Human Resources Hiring ITIL Problem Management ITSM Service Management Organizational Design Product Management Change Management Business Transformation
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